Thursday, November 8, 2012

How to deal with verbal abuse



A. Jokes and personal attacks


Very often, especially in children, jokes repeated the same person and the caller's name, that mark a physical characteristic or personality.

These actions can cause enormous damage to. The victim and his great legacy in a long time It is therefore essential to know cap jokes.

A person who is often teased by his peers and has to endure every day office jokes are self-esteem and a desire to be lowered to communicate with others.

This is particularly important when it comes to children, because they are immature and sensitive.

Some children are extremely sensitive to the jokes of others and do not know how to defend and cry always react or flee the situation. It is very important to tell the child what he feels anger, pain, anger, revenge, fear itself ... need to know that their parents listen to and understand. To calm him, we should not be used phrases like: do not listen, it does not matter, or is it better to ignore them. We give you answers that will help you cope with the situation and, above all, the parents must give their children confidence and confidence is the best defense is a human.

Second No response to aggression


People who do not. Has a fast response to a verbal agreement or a personal attack In other words, those who do not know what to say and not to mention, and surprised by the allegations or irrelevant comments, someone else, they feel they have found an answer full of anger and frustration over these charges.

This feeling can last a long time, and even in them, a sense of revenge. Usually not often. In isolation, but the profile of the people who do not know how to react when attacked or blamed These people want to know the answer to many at the time to give a spiritual answer to that imposed on the offender.

Third How to defend against verbal attacks?


We can not let others walk all over us, we must learn to defend themselves against attacks from other, or you may feel frustrated and enraged.

Let us look at a number of proposals that may be useful in these situations:

- We respond to always quiet and safe, but we must never impose our attacker is sublime.

- Not to offend. If we must stop defamation or insult of the conversation and tell us that whoever. Insults to reassure them and to stop insulting not to hear more if we do not give up and continue the conversation later

- When we cry, we can not afford. Quietly tell us who screams that we want to keep this conversation, but we will not, if he continued to shout.

- In situations where we need to answer the questions that we do, and do not give us enough time to answer each question and answers between the cut, the best defense in this case is to respond, if we let it that we are going to answer your question, but first let's answer the first question. It is very important in this case is the sound proof and do it with good manners and education.

- If they attack us and do not understand why they do it, we must put an end to this situation and ask questions that help us to understand and control the discussion. Depending on the circumstances or the nature of the discussion is to various questions, including those that help to clarify us to formulate: What is the problem, what upset, why do you think? Considers that it intent on my part? If necessary, ask for an apology, but also give all explanations. Led to this error, or simply show with all kinds of responses, which is not right

- We are never closed, and we trample.

- It is very important to act calmly and without fear, find the best way to take control of the interview and self-confident, firm and secure build our attackers.

4th Other ways to be offended


We have all experienced a situation where we do a little management or ask something that affects us had, and we have to know the person needs help, and developed his work, he responds to boredom or even disdain.

This is a classic case of people who work with the public and make them tired of the same questions over and over again reacted with restraint and rude.

If we do not understand his explanations, and we have to ask further questions in order to understand them, or when we get conflicting information about the information that we had, these people continue to respond with more disgust and clarify doubts where we feel not understand.

In this situation, we have to reach to feel insulted and successfully makes us immensely with a sense of helplessness and hopelessness. We must not permit, we will have to face and tell them to do their job and do not know if we go to his supervisor.

We should make it clear that this is not common, and most people who work with the public, are professionals beautiful, but it happens more often than desired.


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