Showing posts with label mobile devices. Show all posts
Showing posts with label mobile devices. Show all posts

Sunday, July 28, 2013

Enterprise Asset Management with Mobile

When wireless devices were first introduced in the business world, they were tools of wireless communication managers verbal contact. Soon, users can send and receive e-mail with mobile devices. Now mobile devices are not just for talking and sending messages, but to perform a variety of critical business operations. Mobile devices are now almost all enterprise applications on the computer can greatly expand the possibilities of utilizing the equipment to increase efficiency, productivity and revenue. One area in which mobile devices they became older methods is asset management organizations in the mobile space. Enterprise asset management with mobile device refers to tasks of asset management in a variety of places, mobile workforce using mobile technologies (eg, mobile phones and tablet PCs).

Enterprise asset management is a business process lends itself naturally to recruit. Mobile business applications, such as mobile technology provides customers with the ability to move the mobile enterprise asset management. Add functional enterprise asset management mobile device was powered by a single event -. This is the answer to how your solution will help for enterprise asset management potential customer with a problem, we develop new features immediately allowed to push and pull the active data field. Enterprise asset management capabilities with mobile phones are an example of how companies of mobile applications can provide significant benefits to customers mobile enterprise asset management, as shown below.

The benefits of mobile enterprise asset management include improved worker productivity), b) customer satisfaction Og) income.

Increase the productivity of work:


Field staff can spend as little as 40% of their time in maintenance practice. Other staff time spent traveling, and administrative tasks. With the asset management business of the mobile, active field staff to spend more time and less time maintaining your car or at your desk. With the GPS and the ability to manage the addresses / locations "push", reducing the time spent to find the location of the service. Field team has the more likely to arrive on time management has the ability to track the location history and check how enterprise asset management activities helping field. In addition, applications of mobile asset management company to provide access to employment history to reduce troubleshooting time. Finally, field staff can enter data directly into the database from active service of the company in real time using their mobile device, compared to complete paperwork and data entry in these documents based on active data later.

Customer satisfaction:


With increased productivity of workers also have customer satisfaction greater. With a mobile application management, probability field staff arrive in time and solve the problems for the first time, is significantly increased. As a result, the complaints of the customers most commonly used across inputs, repeat visits, and slow response time considerably. Another common complaint is incorrect billing of the customer. With features dating and dynamic data capture, mobile applications enable field staff to accurately record the time and labor services, reducing customer bills litigation.

An increase in:


Asset management applications with mobile business, technicians can keep your job easily. Work "hidden" or "no" Invoiced amounts. With the data available through mobile applications, customers can be confident that they have, in fact, get the services of your bill, resulting in faster and pay less conflict. Moreover, each facet to face meetings with a client is a sales opportunity. If field staff has a mobile app, you can access data on new products and the conditions for renewing maintenance, improvement is an asset and make a sale.

Inherent in the development of field sales and field service is a long list of issues. Situation due to the fact he strays into the field crew working out of the office location, away from the directors, and away from sources of data. Mobile applications for enterprise asset management can greatly help companies navigate these obstacles, and eventually overcome, in order to be excellent at companies that use the latest technology to provide excellent field and time.

Saturday, April 13, 2013

To pursue four strategies for mobile business

Mobile technology is certainly the way we interact with each change, both in our professional and personal lives. In fact, mobile devices are quickly gone from a nice-to-tech as a necessity for most of us.

But the integration of mobile phones in our lives is not all. We use mobile technology in innovative and countless places in all industries. Thus, physicians can remotely monitor the therapeutic efficacy Updates keep the patient, even if the hospital. The examples are endless.

The importance that consumers use mobile technology to provide a passageway for the first time in the mobile commerce. In fact, IBM recently announced a new generation of enterprise mobile technologies on the basis of this vision. Although this is a great opportunity to the way we approached the interactions and functions of the organization, but also created some concerns change to modernize.

Organizations that do not have a clear mobile strategy probably tactical decisions unmanageable lead at the end of a disconnected client operations experience, limitations on the growth and exposure to a range of future security.

Beyond this particular trend, there is another four key main areas that the all organization should consider when creating a mobile strategy: mobile platform, security, management and analysis.

1 Mobile platform: First, any organization to create adopting a mobile strategy on a solid foundation. The mobile platform now with high functionality and provides the flexibility to make future needs of organizations that will accommodate succeeded in the mobile value and consistency on a personal level, no matter how you connect to the end user. The platform makes it actually feel mobile web access, and multi-channel subsystems and data.

Two. Mobile Security: security is a prerequisite for all mobile devices - or owned by the company or the employee through a special program device (BYOD) to bring. You also need to consider the entire life cycle of mobile application development. The right IT solution provides visibility and control of the devices that connect to the company and the opportunity to push security policies - but not inhibit productivity or user experience.

Three. Mobile management: We believe that there are approximately one billion users worldwide by 2015 devices - from mobile devices for cars, machinery and everything else. It is not enough to ensure these devices. You should also managed to ensure that they are compatible and can networks, data and applications to be opened quickly and easily. It is important that the competitive advantage of the effectiveness of mobile technology and the possibility for the user is.

April. Mobile Analytics: With mobile data consumption is expected to grow 20 times in 2017, the ability to analyze this information in real time, companies have many ways to communicate with customers and citizens in entirely new and personal way. The powerful combination of analysis and allows the cell to use location-based information, so that information on a time and exact location can be shared. If that means the information about sales when a customer will help you shop, or find the nearest branch, the analysis of mobile technology to create connections and high-value transactions.

To understand how some companies are translated into action, ING Direct Canada plans. Canadian Bank uses IBM's first mobile technology to help customers transform the banking experience with the new smart security e-commerce, social and business houses.

Snapshot ING Direct Orange offers mobile users a complete and simplified all bills and invoices and remittances by e-mail, with two clicks safe and easy. In addition, ING DIRECT customers can share their experiences via Facebook and Twitter to save more money intriguing. As a result, it was found that ING Direct could be many customers able, non-essential purchases at more able to see the impact of their expenditure. It reflects the idea of ​​customer value through the addition of a small element of the victim mobile application that allows users to share with their social network while saving a small purchase (and not a cup of coffee can in the morning). This new feature enables rapid transfer of these funds into a savings account.

It is not surprising that it is connected, the mobile world that we live in a new channel created many opportunities. Through the use of a mobile technology strategy from the beginning, organizations transform your business and expand your market in a way never imagined.